Last updated: January 2025

1. Introduction

We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website and booking services.

2. Data We Collect

When you make a booking or contact us, we may collect: name, email address, phone number, pickup and drop-off addresses, flight number (where provided), and payment information (processed securely by our payment provider — we do not store card details).

3. How We Use Your Data

We use your personal data to process and confirm your booking, contact you regarding your transfer, send booking confirmations by email, assign a driver, and comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share it with our drivers (only the information necessary to complete your transfer), payment processors, and authorities where required by law.

5. Your Rights (GDPR)

You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion, object to or restrict processing, data portability, and withdraw consent at any time.

6. Security

We implement appropriate technical and organisational measures to protect your personal data. All data transmissions are encrypted using SSL/TLS technology.

7. Contact

For any privacy-related questions, please contact us via the contact form on our website.